Thank you for shopping with Even Studio. We are committed to delivering our boutique jewelry safely to your doorstep. By completing a purchase on our Site, you agree to the following shipping terms:
1. Order Processing
- All orders are processed within 1–5 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak periods or special collection launches, processing times may be slightly extended.
2. Shipping Methods & Destinations
- We offer worldwide shipping via International Registered Postal Parcel or Global Tracked Courier Services.
- We ship to most international destinations; however, availability is subject to the limitations of our third-party carriers.
3. Delivery Timelines
As our jewelry is often handcrafted and shipped internationally, please note the following estimated delivery times:
- International Shipping: 20–40 business days from the date of shipment.
- Domestic Shipping: 3–7 business days.
- Note: These timelines are estimates. Actual delivery dates may vary based on your local customs authority, postal efficiency, and geographical location.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. Tracking information typically becomes active within 24–48 hours after the parcel is scanned by the carrier.
5. Customs, Duties & Taxes
For international orders:
- The customer is the importer of record and is responsible for all customs duties, taxes, and import fees imposed by their local government.
- These charges are not included in the shipping cost paid at checkout.
- Even Studio is not responsible for delays caused by local customs processing.
6. Limitation of Liability for Shipping
- Incorrect Information: Customers are responsible for providing an accurate shipping address. We are not liable for lost or delayed shipments resulting from incorrect or incomplete address details.
- Third-Party Delays: While we strive for timely delivery, Even Studio is not liable for delays caused by third-party carriers, weather conditions, or customs clearance.
- Lost or Damaged Items: Our liability ends once the package is handed over to the carrier. In the event of a lost or damaged package, customers must contact the carrier directly to file a claim.
7. Refused Shipments
If a shipment is refused by the customer or returned due to non-collection:
- Original shipping costs and any return shipping fees incurred by the Company will be deducted from any potential refund.
8. Contact Information
For any questions regarding your shipment, please reach out to our support team:
Even Studio Email: contact@even-studio.com
Studio Address: El’azar Ben Azaryah St.7
Jaffa, Tel Aviv-Yafo
Last updated: May 2026
